Shipping policy
At HAESBICH KISEU, we are committed to delivering your skincare products safely and efficiently. Please review our shipping policy below for details on processing times, delivery, and other important information.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received. Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be extended during high-volume periods, promotions, or holidays.
Shipping Rates & Delivery Estimates
Shipping charges and delivery timelines are calculated at checkout and vary depending on your location and selected shipping method.
Estimated delivery times:
Domestic orders: 3–7 business days
International orders: 7–21 business days
Delivery times are estimates and may be affected by carrier delays, customs processing, or unforeseen circumstances.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their local authorities. HAESBICH KISEU is not responsible for delays caused by customs clearance.
Incorrect Address or Failed Delivery
Please ensure your shipping address is correct at checkout. HAESBICH KISEU is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses. Additional shipping fees may apply for reshipment.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with your order number and photos (if applicable), and we will assist you as quickly as possible.
Contact Us
For any questions regarding shipping, please contact us at:
Email: Heasbichkiseu@gmail.com
Business Name: HAESBICH KISEU
